BENA
MATTAGNE

Protocol Adviser & Coordinator

Bena is a people person skilled in cross-cultural awareness, diplomacy, international etiquette, relations/protocol.  Living in Belgium for over 25 years, Bena is bilingual with a broad working knowledge of the EU institutions and its functions.

A long career in the airline industry has given Bena an appreciation of different cultures and the opportunity to work in an international environment.

In recent years her diplomatic approach which include strong organisational and communication skills have seen her act as an interface between organisers and heads of foreign delegations in her role as a VIP Manager and Coordinator for Our Ocean Conference 2017 in Malta.

Bena has had the privilege of supporting delegates and providing training for liaison officers and conference assistants at high-level international conferences, attended by EU leaders and ministers from Member States. Her remit has covered: EU-ASEM Summit 2010, Committee of the Regions 2018/2019, European Development Days 2013/2018/2019, European Universities Initiative 2019 and Ministry of Foreign Affairs.

Since 2017, on an annual basis Bena has been invited by Brussels Expo to perform protocol services for the Global Seafood Exposition.

Bena's friendly and open attitude, professionalism and proven ability to work flexibly, collaboratively and under pressure with a range of colleagues and stakeholders have earnt her reputation for excellence in the field.

A member of ISPD, an academic institution and consultancy in International Protocol, Soft Diplomacy, Business Protocol, Etiquette, Official Events, Cross Cultural Intelligence, Strategic Communication and Corporate Diplomacy.

The European School of Protocol (Europrotocol) and The British School of Protocol Advanced International Business & Diplomatic Protocol Certification.